The Prince Of Wales Hospice Careers

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About My Application

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Job Details

Job Title: IT and Digital Support Technician
Job Reference: JD1557876TheIADST
Location: The Prince of Wales Hospice
Salary: £29339.00 to £29339.00

IT and Digital Support Technician

Location: The Prince of Wales Hospice, WF8 4BG

Salary: £29,339 (FTE)

Hours: 37.5 hours per week

We have an exciting opportunity to join our IT team as an IT and Digital Support Technician.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

As IT and Digital Support Technician you will be part of the IT team, working in conjunction with our third-party IT support provider to help deliver an effective and efficient IT service for all users.

To succeed in this role, you will:

Have CompTIA A+ and N+ certification or an IT related Degree/Higher Diploma (or equivalent industry qualification or experience)
Ensure IT support requests are managed and communicated effectively and timely, causing minimal disruptions to users
Maintain and directly support hardware including desktop PC’s, laptops, tablets and mobile phones
Contribute to the development and implementation of IT systems and solutions across the Hospice in both clinical and operational environments
Have experience of providing application, software, hardware and mobile device support within an IT environment
Have excellent knowledge of Microsoft Windows operating systems and MS Office/Office 365 suite
Have excellent communication skills, strong attention to detail and a positive professional approach

Why You’ll Love Working With Us:

In our most recent staff survey:

All of our staff felt they make a real difference and are proud to work for the Hospice
97% of employees said they enjoy working with our team

Benefits include:

27 days annual leave plus bank holidays (pro rata)
Enhanced sick pay and contributory pension scheme
Flexible and hybrid working arrangements (where appropriate)
Staff wellbeing support, including Employee Assistance Programme
Eligibility for Blue Light Card discounts
Discounted on-site meals during working hours (at the Hospice only)
Discounted local gym memberships
Ongoing training and career development opportunities
Annual salary review

For more information or an informal chat about the role, please contact Martin Ward, IT Manager:

📧 mward@pwh.org.uk

📞 01977 708868

Closing date: Sunday 3rd May 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have and provide the Right to Work in the UK. Any job offer will also be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and 2 references.